Payment

Please note payment is taken at the time of placing your order.

La Belle Boudoir Ltd is committed to providing excellent service. We reserve the right to decline any orders, giving reasons if necessary.

Returns

ONLINE

Here at La Belle Boudoir we want you to be completely satisfied with all your purchases.

We understand because of the nature of lingerie and its sizing we know that occasionally you will need to return items for either an exchange or a refund.
Items returned within 14 days of the original purchase date will quality for a full refund and up to 28 days for an exchange. All items returned must be unworn and with labels and tags in place.

Please return goods for exchange or refund with your name, contact details, order ID and requirements to:

Returns Department
La Belle Boudoir Ltd
12 Riverside Place
St James Street
Taunton
Somerset
TA1 1JH

Telephone 01823 123456
Email info@labelleboudoir.com

Postage and packaging costs are not refunded unless the item returned is faulty.

We advise that you obtain proof of postage for any item returned.

Returns will be dealt with within 24 hours.

Once we have received the items we will contact you to inform you of your replacements being sent out, or the credit to your account.

This does not affect your statutory rights.

IN STORE

You can return your item/s in store at:

La Belle Boudoir
12 Riverside Place
St James Street
Taunton.
Somerset.
TA1 1JH.

Items returned within 14 days of the original purchase date will quality for a full refund and up to 28 days for an exchange. All items returned must be unworn and with labels and tags in place.

We are open from 9.30am to 5pm on Tuesday to Saturday.

This does not affect your statutory rights.

Trademarks

Other product and company names mentioned on our website may be the trademarks or registered trademarks of their respective owners, and have been reproduced with their kind permission.

Copyright

Our website design, text, graphics and images are owned by La Belle Boudoir Ltd and reproduction of any of these without prior written permission is strictly prohibited.

Your privacy

At La Belle Boudoir Ltd we are committed to respecting your privacy and we will not pass on your details to third parties.

We only use the information you provide for the purpose of processing orders and to communicate with you about your order.

Credit / Debit Card Processing

Here at La Belle Boudoir the credit card details you enter are securely transmitted straight to our payment provider and we never see or store them in full. Instead, we receive a “token” consisting of your card number with half the digits randomised, along with less critical data such as the card type and expiry date. We are then able to use this token to charge and refund your card via our payment processor, whilst still being able to show you meaningful information to identify which card you used.

In the unfortunate event of our systems being breached, not only would the attacker fail to retrieve any meaningful credit card data, all tokens would be immediately revoked and become unusable, meaning your card cannot be misused.

If you are not comfortable with shopping online, but would like to order from La Belle Boudoir Ltd, please call us direct at the store on 07971 565435.

We are open from 9.30am to 5pm on Tuesday to Saturday.

Security

All our transactions are totally secure due to all the details that you send to us are encrypted and sent across a secure network. This relates to the whole site specially the ‘My Account’ pages, all check out pages and the final confirmation page.

The La Belle Boudoir website is provided to you free of charge for your personal use. Any contract for sale of goods between La Belle Boudoir Ltd and yourself will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and La Belle Boudoir Ltd irrevocably submit to the non-exclusive jurisdiction of the English Courts.